Cook Solutions Group

Digital Signage Solutions for Financial Institutions

Transform how you communicate with customers at your branch through dynamic, customizable digital signage from Cook Solutions Group. Our comprehensive solution includes package review, training, portal setup, and remote configuration—making it easy for financial institutions to deliver real-time updates, promotional messaging, local content, and more across individual displays. Whether you're enhancing customer experience, promoting services, or providing status updates, our Digital Signage offering brings flexibility and functionality to every screen.

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Digital Signage Solutions
Security
Retail Banking
Managed Services
Cook Command Center

CSG’s Digital Signage platform empowers financial institutions with a flexible, easy-to-manage system delivering up-to-date messaging that directly integrates with your ATM and ITM providing real-time updates to your Digital Signage Screens.

With tailored screen layouts, integrations with local and branded content, and RemoteView compatibility, this solution enhances increases customer engagement while streamlining operational oversight efficiencies. Whether you’re promoting new services, sharing updates, or reinforcing your brand, CSG’s Digital Signage solution provides the tools and support to keep your messaging current and compelling.

Digital Signage Solutions for Banks & Credit Unions

What's Included:

  • Discovery & Package Review
    CSG works with you to identify the right configuration and digital signage approach during a collaborative planning session.
  • Training & Portal Setup
    Your team receives full training, and a user-friendly portal is created to manage content updates across devices.
  • Customization Per Terminal
    Display current ATM/ITM status and other tailored messaging. One terminal per one display.
  • Content Management
    Financial Institutions (FIs) supply custom assets—such as images, logos, and artwork—for upload and management in the signage portal.

Managed Services Offering:

  • Seamless support for RV customers using CSG’s RemoteView platform
  • CSG configures and updates signage with FI-provided content
  • Remote troubleshooting available
  • Content must be provided by the FI's marketing team or third-party marketing partner
  • Compliance Note: CSG is not responsible for ADA or regulatory content compliance but can offer guidance if requested.

Var.

The Cook Solutions Group National Coverage Value Added Reseller (VAR) and Certified Subcontractors network brings the innovative and transformational solutions of Cook Solutions Group to vendors and Financial Institutions across the country. Our Remote View ATM/ITM managed services technology is an easy add on solution for our National Coverage Value Added Reseller's to implement to their ATM, ITM, and video customers.  The core of the Remote View product lines is our Cook Command Center.  Cook Command Center is a secure centralized web interface enabling you to view your equipment anytime, anywhere, on ANY device. View current status and request service for your entire fleet through our dashboard. Maximize uptime, protection, and compliance.  CSG also provides a full line of Professional Services such as ITM server hosting and our own video management system, PIKO Video Surveillance.  

Key Features & Options:

  1. ‍Real-Time, Customizable Messaging
    CSG's platform allows financial institutions to deliver timely updates, promotional content, and localized information directly to customers. Features include multiple screen layout templates, integration of ATM/ITM status screens, and options for localized content such as weather, traffic, and social media feeds. The system also supports ad placements and real-time updates via platforms like Canva or YouTube.‍
  2. Seamless Integration with Existing Systems
    For clients utilizing CSG’s RemoteView platform, the digital signage solution offers seamless support, including remote configuration and troubleshooting. Financial institutions can supply custom assets—such as images, logos, and artwork—for upload and management in the signage portal, ensuring brand consistency across all displays.‍
  3. Enhanced Customer Engagement
    By providing dynamic and relevant content, digital signage captures customer attention, reduces perceived wait times, and promotes services effectively. This leads to improved customer satisfaction and increased opportunities for cross-selling financial products.‍
  4. Operational Efficiency and Cost Savings
    The ability to update content remotely eliminates the need for physical signage changes, reducing operational costs and ensuring consistent messaging across all branches. The annual licensing model ensures ongoing support and access to the latest features.‍
  5. Comprehensive Support and Training
    CSG offers a full suite of services, including discovery and package review, training, and portal setup. This ensures that financial institutions can effectively manage and utilize the digital signage system to its full potential.

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Want more customization? Reach out to explore all available options and how we can tailor the platform to your needs.
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